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Security
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UP9 Security
Up9 understands the responsibility and sensitivity of having any access to your data. We appreciate your entrusting us with it and we take all steps necessary to protect it. Security and privacy of our customers is our top priority.
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Data Encryption
Following industry best practices, UP9 uses SSL/TLS encryption on all our websites and services in order to maintain the highest security and data protection standards. Sensitive data such as connection credentials is encrypted anytime it is “at rest” in the UP9 platform using industry standard encryption. In addition, we regularly verify our security certificates and encryption algorithms to keep your data safe.
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Cloud & Data Centers security

UP9 platform runs entirely in the cloud, utilizing best-of-breed infrastructure of Amazon Web Services (AWS) and Google Cloud Platform (GCP). Both AWS and GCP cloud infrastructure and data centers adhere to the strictest compliance requirements in the industry, such as - ISO 27001, SOC 1, SOC 2, PCI DSS, FedRAMP and more.

For additional information see:
https://aws.amazon.com/security
https://cloud.google.com/security

UP9’s processing engine is powered by virtual machines (VMs) hosted and managed within our cloud provider’s data centers, depending on your account settings All communication to the processing engine virtual machines is done over secure channels (VPN / SSH).

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Network Security
Network Access Control tools are utilized to restrict access to systems from external networks and between systems internally. By default, all access is denied and only explicitly allowed ports and protocols are accepted based on business requirements. Each system is assigned to a firewall security group based on the system’s function. Security groups restrict access to only the ports and protocols required for a system’s specific function.
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System Security
Operating system access is limited to UP9 Operations staff and is controlled / secured according to industry best practices (MFA, etc).
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System Security
If you have any further questions or would like to discuss any of the above items in detail, please reach out to security@up9.com.
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